The Canon imageRUNNER or IR series of printers and copiers are well-known for their reliability and advanced features. However, like any complex machine, they can occasionally encounter errors that disrupt their operation. One such error is the E000007-0000 error code, which can seem difficult to fix, but can be resolved if the right process is followed. In this guide, I will walk you through the process of how to fix Canon IR Error E000007-0000 in your Canon printer.
What is Error E000007-0000 in printers
The Canon IR Error E000007-0000, commonly referred to as the E007 error, typically occurs due to a malfunction in the fusing unit of the printer. The fusing unit is responsible for applying heat and pressure to bond the toner to the paper. When this unit malfunctions, it can trigger the E007 error code, indicating a temperature-related issue.
What Causes behind Canon IR Printer Error E000007-0000?
As said before, the fusing unit of your printer is responsible for this error, but there can be several factors which may cause the fusing unit to overheat. I have mentioned below some common causes of the Canon IR Error E000007-0000:
- Overheating: The fusing unit generates a significant amount of heat during the printing process. If the unit becomes excessively hot due to extended usage or poor ventilation, then it can cause the E007 error. The printer’s sensors are designed to detect high temperatures and will stop operation to prevent damage.
- Faulty Temperature Sensors: The fusing unit is equipped with temperature sensors that monitor its heating elements and overall temperature. If any of these sensors malfunction or give inaccurate readings, then the printer may treat it as a temperature issue and display the E007 error.
- Power Fluctuations: Irregular power supply, voltage spikes or power surges can disrupt the functioning of the fusing unit. If the voltage supplied to the fuser is inconsistent or not within the required range, then it can lead to an overheating situation, which can cause this error.
- Damaged Fusing Unit Parts: After a lot of usage, the components of the fusing unit, such as the heating elements and rollers, can wear out or become damaged. This can result in uneven heating, poor toner adhesion and eventually cause the E007 error.
- Improper Ventilation: Proper air ventilation is crucial for maintaining the optimal temperature of the fusing unit. If the ventilation system of your printer is obstructed by dust, debris or other objects, then the fuser may not be able to cool down efficiently, which can lead to overheating and cause the E007 error.
- Paper Jams: Frequent paper jams within the fusing unit or the paper path can disrupt the normal functioning of the fusing unit. These jams can cause irregular heating, damage to then components and cause temperature-related errors.
If you have encountered the Canon IR Error E000007-0000, then the cause can be any of the ones mentioned above. However, unless the fusing unit of your printer is damaged or worn out, the solution I will describe below is going to help you get rid of Canon IR Error E000007-0000 from your Canon printer.
How to Fix Canon IR Error E000007-0000
The Canon IR Error E000007-0000 is caused due to some problem with the printer fusing unit. Fixing issues with fusing unit of a printer may seem to be a complex internal issue. Therefore, its advised that you should follow the solution given below carefully. Before starting this process, go through the steps mentioned below at least once. This solution will surely fix Canon IR Error E000007-0000, but you must follow the steps in their correct order and exactly as they have been described.
Minimum Requirements:
In order to properly apply this solution, you will require a few things:
- Philips screwdriver set.
- Cleaning liquid, like Brasso.
- High temperature lubricant.
- Soft cotton cloth to clean.
- Clean sheet of paper.
After you have arranged all the things mentioned in the above list. Follow the five-stage process described below.
Stage 1: Remove the Cartridge Unit from Printer
In the first stage, we will remove the cartridge unit from the printer, so that we can disassemble this cartridge unit and separate the fuser from it. Follow these steps to remove the cartridge unit from your printer:
- Make sure that the printer is switched off, then on the right side of the printer, press the button shown in the image to open the right-side door.
- Disconnect all the cables which connect the cartridge unit with your printer.
- Remove the screws from both sides of the cartridge unit. There are two screws on each side.
Now, remove the cartridge from your printer and place it on a clean and even surface, then proceed to the next stage.
Stage 2: Remove Fuser from the Cartridge Unit
Now that the cartridge unit is separated from the printer, it’s time to remove the fuser from the cartridge unit.
- On the backside of the cartridge unit, remove the three screws marked in the image below.
- On the right side of the unit, remove the screw marked in the image, then remove the panel marked with arrows.
- On the right side, remove the screw on the top of the unit.
- Now remove the protection cover and you will be able to see the Fuser roller.
- On the left side of the cartridge unit, first remove the four screws marked with circles in the image, then remove panels 1 & 2 marked in the image.
- On the left side, remove the screw marked in the image.
- On the right side, remove the screw marked in the image.
- After removing the screws, remove the metal plate shown in the image from both the sides.
- On both the side, disconnect the cables connecting the fuser to the cartridge unit, and also disconnect the connecters supplying the current.
Now, gently, but firmly lift the fuser from the cartridge unit and place it on a clean and even surface, then proceed to the next stage.
Stage 3: Clean the Heater Element and Fuser Sleeve
Fuser has a heating element inside it which is covered by the fuser sleeve. You will have to clean both these components separately. Follow the steps given below:
- Remove the covering cap marked in the image below from one end of the fuser.
- Carefully, pull out the heating element from the fuser sleeve. Remember that both the heating element and the fuser sleeve are very sensitive to sudden impact. Therefore, you must ensure that there is no damage to both these parts while you work with them.
- In the heating element you will clearly see deposits of dirt or old lubricant, which you need to clean.
- Use a cleaning liquid, like Brasso, to clean the heating element with a soft cotton cloth. While cleaning the heating element, apply the force gently.
- Roll a clean sheet of paper and insert it into the fuser sleeve to clean the sleeve from inside. Move the rolled paper up-and-down a few times while its inside the sleeve to properly clean the fuser sleeve. Also, while the paper roll is inside the sleeve, use a soft cloth to clean the fuser sleeve from outside.
- Apply the new high temperature lubricant on the heating element.
After applying the lubricant, insert the heating element back into the fuser sleeve, and close the fuser sleeve with the plastic covering cap, then follow the steps mentioned in the next stage.
Stage 4: Replace the Fuser into Cartridge Unit
Now that the fuser is cleaned properly, it’s time to place it back into its original place, which is the cartridge unit. Follow the steps given below:
- Place the fuser back into its original position, make sure that the left and right side of the fuser is properly aligned to the left and right side of the cartridge unit.
- On the right side, attach the power connecter to the fuser, then screw the metal plate to fix the fuser position.
- On the left side, attach the power connecter and cables to the fuser, then screw the metal plate to fix the fuser position.
- On the left side, screw panel 1 & 2 into their original position as shown in the image below.
- Place the metal cover on the back of the cartridge unit and use to screws to fix it into its position.
Adjust all the cables properly so that none of the cables are hanging loosely and also make sure that all the panels, plates, covers and screws are firmly fixed in their position. Finally, move to the next stage.
Stage 5: Replace Cartridge Unit into the Printer
Now, let’s place cartridge unit back into the printer. Follow these steps to complete this task:
- Place the cartridge unit into its position. On the right side, you will see a white lever, as shown in the image, push the white lever inside. Now, your cartridge unit is attached to the printer.
- Use the screws to fix the cartridge unit into the printer. There will be two screws used on each side of the cartridge unit.
- Carefully, reconnect the all the cartridge unit cables to the printer, then close the printer door.
That’s it, now switch on your printer and try to print a page. You will find that the Canon IR Error E000007-0000 has been resolved.
Now you know how to fix Canon IR Error E000007-0000 but remember to be careful when working with the internal parts of your printer. However, if the error E007 persists, then I will advise you to seek professional assistance from Canon service technicians.